Business phone service that rings wherever your team is.
systech Connect is cloud-hosted VoIP for the desk, the laptop and the phone in your pocket, with nothing to install or maintain in your building. Clear, reliable voice for businesses across Southwest Oregon, supported by the people who run your network.
Keep your numbers. Existing numbers move with you, and the cutover is scheduled so your customers keep getting through.
Phone systems rarely get replaced because they are old.
They get replaced because something forces the question. These are the six we hear most.
Your phone system is past its life
Parts are hard to find, and the one person who knew how to program it has moved on.
A notice about your copper lines
Traditional phone lines are being phased out in many areas, and the replacement is rarely another landline.
Moving or opening an office
Existing numbers, new numbers and phones that work on the first morning.
A team that works from the road
Business calls on personal cell phones, with personal numbers showing up on caller ID.
Calls going unanswered
After hours, over lunch or whenever the front desk is already on another line.
A bill full of lines nobody uses
Lines, features and plans that stopped matching the business years ago, still billed every month.
A phone system with nothing to maintain.
systech Connect is cloud-hosted, so there is no phone system to install, patch or replace at your location. It also meets you where you are, including the handsets and lines you already have.
Mobile and desktop
Apps for Windows and Mac desktops and for iOS and Android devices, so the office line goes wherever you do.
Built on the cloud
Deployed without servers or third-party services in your building. The central system is maintained in a secure facility and reached over the internet.
Simple to run
From administration to adoption, a full set of business features in a phone system your team can actually use without training.
Unified communications
Voice, video conferencing, messaging and call recording in one platform, across every channel your team works in.
Traditional handsets
Prefer a phone on the desk? We supply business handsets for the office or the home office.
Traditional services
Still running a legacy phone system? We can provide service to it over POTS or T1 lines while you plan what comes next.
Everything a front desk needs. Available on every phone.
Each line includes enterprise-class features, managed from a browser instead of a closet. Business texting and faxing run on the same system, so there is no separate fax line to keep paying for.
Auto attendant
A virtual receptionist that routes callers to the right person or department.
Announcements on hold
Your own message, promotions or music while callers wait.
Call park and retrieve
Hold a call on one phone and pick it up on any other.
Shared call appearance
Several phones can answer and place calls on behalf of one person.
Call forwarding
Send calls to cell phones or another office, including during a power outage.
Mobile app
Business calls on your cell, showing your office number on caller ID.
Desktop softphone
Make and take calls from Windows or Mac without a desk phone.
Visual voicemail
See who called and when, on your computer or phone, and get voicemail by email.
Call history
A full record of calls in and out, by user or across the business.
Video conferencing
Meetings on the same platform as your phones, no separate subscription.
Call recording
Record calls for training, quality or your own records.
Web portals
Manage the whole business or a single line from any browser.
Change the phone system without changing how you work.
The biggest worry with a new phone system is the day it changes. Customers calling a number that does not ring. Staff learning new habits in the middle of a busy week.
So the switch is planned around what you already have. We source the right solution, deploy it and configure it before cutover, and we do not ask you to throw out equipment that still does its job.
When the power goes out, the phones do not have to.
Because the system lives in the cloud, calls can forward automatically to cell phones or another location. A storm at the office does not have to mean a dead line for your customers.
Keep your numbers
Existing business numbers move to the new system, so nothing printed on a truck, a sign or a business card has to change.
Keep the handsets that still work
Compatible desk phones can often come along. Where they cannot, we supply business handsets, and some staff may not need a desk phone at all.
Keep legacy lines where you need them
POTS and T1 service for older systems, alarm lines or equipment that has not moved to VoIP yet, so you can transition at your own pace.
systech Connect was built from the ground up for business voice, by people who have spent careers keeping phones ringing.
Most call quality problems are network problems.
We fix the cause, not the symptom
Choppy audio, dropped calls and one-way audio usually trace back to the network, not the phone. A voice-only carrier can only tell you the problem is on your end. We run the network, so we can actually fix it.
Voice is only as secure as the network under it
VoIP runs over the internet, so it faces internet threats, including toll fraud. We secure voice the same way we secure everything else, with the same protections behind it.
Support from people nearby
When something is wrong, you reach engineers in Southwest Oregon who know your setup, not a national carrier's queue.
Phones run on your network. So should the support.
You can buy systech Connect on its own. Many businesses do.
But when the same people run your phones and your network, a dropped call becomes a problem someone owns instead of a debate between your carrier and your IT provider. For managed IT clients, voice sits inside the same support and the same technology roadmap as everything else.
Voice only
systech Connect on your existing network and internet connection.
Voice and network
We tune the network for voice as well, so call quality problems get fixed at the source.
Voice inside managed IT
Phones, network and support handled together, and planned on the same roadmap as the rest of your technology.
Can we keep our existing phone numbers?
Yes. Your business numbers move to systech Connect, and we handle the transfer and schedule the cutover so customers keep reaching you. How long a transfer takes depends partly on your current carrier, so we plan the timing with you up front.
What happens if our internet or power goes down?
Because the phone system lives in the cloud rather than in your building, calls can forward automatically to cell phones or another location. Staff can also take calls on the mobile app, which shows your office number on caller ID.
Do we have to buy new phones?
Not necessarily. Compatible handsets can often be reused, and some staff may be better served by the desktop or mobile app than a desk phone. Where new handsets make sense, we supply them.
We still have an older phone system. Can you work with it?
Yes. We can provide service to legacy systems over POTS or T1 lines, which lets you move to VoIP on your own timeline rather than all at once.
Is VoIP secure?
It is as secure as the network it runs on. VoIP travels over the internet, so it faces internet threats, including toll fraud. That is a large part of why it makes sense to buy voice from the same people who secure your network.
Will our staff be able to use it?
The everyday features work the way people expect a phone to work. Settings for the whole business or an individual line are managed from a browser, and we configure everything before cutover so staff arrive to a working system.
Find out what switching would actually involve.
Tell us what you are running today, how many lines and where your people work. A free assessment shows what would change, what would stay and what it would take, whether or not you hire us.