ABOUT SYSTECH
Local people.
Serious technology.
systech has kept Southwest Oregon businesses running since 2017. Same team, same town, same phone number. When something breaks, you are not calling a queue three time zones away. You are calling people who live here.
01 Our story
Built here. Answered here.
systech was founded in 2017 on a straightforward idea: businesses in this region deserved the same caliber of IT support that companies in Portland and Seattle take for granted, without having to import it.
Today our team runs managed IT, cybersecurity, business voice, structured cabling, camera security and software development out of our Roseburg headquarters and our Coos Bay office. Our co-founders lead that work directly, and they are on the escalation path when a call needs them.
We are big enough to cover every layer of your technology and small enough that you will know the name of the person who picks up.
02 Meet our leadership
Our leadership team.
Four co-founders who set the direction, own the escalations and sign off on the work.
CO-FOUNDER
Joshua Knox
CEO & Co-Founder
CO-FOUNDER
Ira Thrall
HR Manager and Co-Founder
CO-FOUNDER
Erik Nielsen
IT Director & Co-Founder
CO-FOUNDER
Stewart Foster
Field Services Manager & Co-Founder
03 What we value
Four words we actually use.
Honesty
We will tell you when you do not need something. Recommending less is part of the job.
Integrity
The scope you approve is the scope you get. No surprise line items at the end of a project.
Loyalty
Our clients stay because we stay. Many of the businesses we onboarded in 2017 are still with us.
Delivery
Tickets get closed. Projects get finished. Phones get answered by someone in Southwest Oregon.
04 Meet our professionals
The people behind the ticket.
Every name below works out of Southwest Oregon. No offshore tiers, no rotating contractors, no scripts read from another continent.
Client care & communications
Joe Goedereis
Director of Client Success
Jonathan Walder
Account Manager
Morgan Haitsma
Account Manager
Greg Ekborg
Marketing Director
Support desk
Brett Joiner
Technical Support Manager
Matt Brady
Technical Support Trainer
Eric Ankle
IT Support Engineer (Tier 3)
Clay Moore
IT Support Specialist (Tier 2)
Dylan Priest
IT Helpdesk Technician (Tier 1)
Engineering & software
Cory Rodarte
Systems Engineer
Marcus Jones
Network Systems Administrator
Will Dains
Software Engineer
Field & infrastructure
Nate Foster
Field Services Technician
Ryan Newman
Network Installation and Maintenance Technician
Business operations
Kelly Conway
Billing Administrator
Alrhod Siababa
Service Delivery Coordinator
05 Why choose us
If you can think it, we can make it.
Hiring individual specialists for every layer of your technology gets expensive fast. Leaving those layers unattended gets more expensive. This is the part we solve.
Business focus
We start with what your business has to accomplish, then build the technology around it. Not the other way around.
Holistic approach
Network, voice, security, cabling, cameras and software under one roof and one phone number.
Broad offerings
From a single helpdesk ticket to a full cloud migration, you are not being handed off to an outside vendor mid project.
Consultative engagements
We assess first and quote second. If the answer is that your current setup is fine, that is the answer you will get.
Extensive experience
Decades of combined experience across systems integration, managed IT and cybersecurity for businesses of every size.
06 Where you will find us
Two offices. Seven counties.
Roseburg is home. Coos Bay puts our technicians on the coast. Between the two, we cover the businesses, municipalities and non-profits of Southwest Oregon and beyond.
PROUDLY SERVING
- Coos County
- Deschutes County
- Douglas County
- Jackson County
- Jefferson County
- Josephine County
- Lane County
Our team is your team.
Tell us what is slowing you down. We will take a look, tell you what we find and quote only what you actually need.
